cancel orders /
orders cannot be cancelled once it has been placed.
please kindly noticed that color variations may occur on products due to different displays, we suggest customers to visit our showroom if you want to see the actual color. There is no exchange and refund based on color variation, thank you.
Dear customers, we do not accept any exchanges, returns or refunds on all items unless the specific situations below.
Shortage of Supply /
If there is a shortage of supply in Korea, we will notice you and refund to you asap, eg. your order was purchased during promotion period, like buy 2 get 10% OFF and one of your item sold out in Korea, we would like to offer a exchange on other available styles or a refund, otherwise the only item left will be charged in original price .
*If there is a shortage of supply in Korea, we will notice you for refund but a service charge may be collected while you are used credit card, PAYME / FPS ( service charge maybe different depends on orders, usually around hkd 8 ) customers can choose to refund or keep the amount as shopping credits for the next purchase.( there is no service charge if you are using HSBC on payme and fps )
Wrong items or Damage /
If you received wrong items or a non-human damages or other quality problems( We are so sorry about that ), please let us know via email within 24 hours after you received the package and send the damaged items back to us in 3 working days with the original package and make sure they are unworn and unwashed. If the items are available, we will offer a exchange if you want : ) otherwise you can also choose to exchange other styles with the same price or a refund .( We will try our best to minimize this situation! Just in case ）
* We will bare the shipping cost in the above cases *
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
*Please noted that refund may take 7-25 days, based on the items
Less is more Limited reserved the right to make the final decisions, if there is any inconsistency between the English and Chinese versions, the English version shall prevail.